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Tech in 2 - Episode 16: The Hidden Cost of Collaboration

Meeting room technology problems cost more than a few minutes of frustration. FORTÉ’s State of Modern Collaboration Spaces research found that IT decision-makers estimate their teams could reclaim more than 50 hours per month if meeting technology issues were eliminated. Learn how proactive AV monitoring, early issue detection and operationally efficient meeting room management can reduce support demands before problems disrupt users. With the right AV managed services strategy, IT teams can spend less time troubleshooting collaboration technology and more time focused on higher-value priorities.

 

Transcript
Hi, I'm Doug Brown, enterprise architect and member of the innovation team at FORTÉ. Today on Tech in 2, you're going to hear about a common issue that we see with frequency, the hidden cost of collaboration. According to FORTÉ's State of Modern Collaboration Spaces Report, based on insights from more than 500 IT decision makers, meeting failures aren't just frustrating, they're consuming valuable IT resources. In fact, leaders estimate their teams could save on average more than 50 hours per month if meeting room technology issues were eliminated. So, how do you get that time back? First, shift from being reactive to proactive. Instead of waiting for something to break, incorporate monitoring systems that identify issues before meeting even begins and help you quietly maintain meeting room health. Second, gain early visibility. Detecting problems like connectivity failures or display issues ahead of time reduces emergency support and last-minute disruptions. Third, design for operational efficiency. The goal isn't just a better user experience, it's reducing the ongoing IT workload. We've seen this firsthand. Organizations that implement proactive monitoring and automated issue detection significantly reduce support tickets and free up IT teams to focus on higher value work. The takeaway? Every minute spent troubleshooting meetings is a preventable cost. At FORTÉ, we design, deploy, and monitor smart technology environments that give IT teams their time back and keep meetings running without interruption. Thanks for watching Tech in 2.

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