Skip to content

Tech in 2 - Episode 17: Program Management That Connects Your Technology Estate

Managing technology across multiple campuses, regions and global locations requires a coordinated approach. Without consistent oversight, enterprise AV systems can become fragmented, creating challenges with deployment, service and long-term planning.

In this episode of Tech in 2, FORTÉ explores how its Program Management approach connects enterprise AV integration, global AV deployment and ongoing technology management under one unified strategy. Through coordinated teams, real-time visibility and alignment with business priorities, FORTÉ helps organizations reduce complexity and maintain consistency across locations.

Discover how strategic enterprise AV management supports scalable technology operations, improves accountability and helps organizations maximize the value of their technology investments.

 

Transcript

Hello, I'm Sam Luco, Global Director of Program Management at FORTÉ. Today in Tech in 2, let's talk about something we've been hearing from our enterprise customers for more than a decade. Regardless if they operate across multiple campuses nationally or globally, the need we hear is consistent, a connected approach to their entire technology estate. And that customer need is exactly what shaped our entire philosophy around the purpose of program management. It also continues to influence how FORTÉ grows. Our expansion across the United States, Mexico, EMEA and Asia PAC enable us to deliver a single programmatic approach across a customer's global estate while leveraging those local teams, local resources and local expertise. It's a global program strategy with that local execution resulting in one connected program. So, what does that experience look like? First, FORTÉ provides the customer with one connected enterprise approach. Technology decisions do not happen in isolation. What happens during planning influences delivery, service, adoption, and future investments. FORTÉ Program Management connects those life cycles, bringing together the right expertise across sales, projects, service, organizational change management, and enterprise architecture. The customer then experiences that one coordinated team working towards shared priorities, creating greater consistency, clearer accountability and less complexity across the enterprise. 2nd, we ensure transparency. Every enterprise program is different, so we've created a tailored suite of program tools around each customer's need. Our Vision digital experience provides real time insight across the technology estate. Tailored workflows help reduce friction, accelerate standardized work, and head off reoccurring program challenges. And then finally, our program Playbook anchors the entire program to a shared true north, ensuring everyone on the team is on the same sheet of music. Together, these tools mean stakeholders no longer have to wait for the next meeting or e-mail to understand what's happening in their program. They gain ongoing visibility into program health, key decisions, current priorities and future demand. And this transparency helps leaders make informed decisions, align the right resources, and connect today's priorities to the future technology road map. We're always aligned with your goals. FORTÉ program managers become an extension of your team by understanding your business priorities, your technology strategy, and your desired outcomes. This understanding becomes the lens through which the program is managed. As priorities change, we scale the program, coordinate with the right experts, and keep decisions aligned to your goals and your road map. We also look beyond installation to consider adoption, what is the impact on the business, and whether investments are delivering their intended value. So, the result is a more connected, consistent and scalable technology experience. At FORTÉ, program management is an intentional enterprise approach centered on the success of your entire technology platform. So, if your organization wants a true strategic partner acting as an extension of your teams that keeps your strategic goals at the center of every decision and connects your multi campus, national or global footprint, give us a call to talk about the outcomes that you're hoping to achieve. Thanks for watching this episode of Tech in Two.

 

Careers at FORTÉ

Visit our careers site to learn more about FORTÉ and our 100% employee-owned (ESOP) culture.