I talk to CIOs and CTOs every week who are caught in the same dilemma. They know their workplace technology needs to evolve, but the pace of innovation has them caught in a loop. Every few months, there’s a new platform feature, a new AI capability, or a new piece of hardware that promises to redefine collaboration. The result is that many leaders are waiting for the next big thing to arrive before they make their next move. I get it. Technology leaders are under more pressure than ever to modernize fast, spend wisely, and still keep systems stable while everything around them changes. The fear of making the wrong move can be just as strong as the fear of falling behind.
After 23 years in the industry, I’ve learned that the next big thing will always be three to six months away. If you’re waiting for perfect, you’ll never get started, and the gap between where you are and where you want to be will only get wider.
Instead of thinking of the workplace as a destination you can “finish,” think of it like a game of fetch: throw the ball a little farther each time, celebrate when you catch it, and then throw again. That’s how you make steady progress without overthinking what’s ahead.
I see too many organizations passing up good solutions because they’re waiting for great ones. By the time they’re ready to act, the opportunity has shifted, and the market has moved on.
In today’s environment, momentum matters more than perfection.
The best approach is to anchor your decisions in a clear, long-term vision for how you want your workplace to support culture, innovation, and growth, while staying flexible enough to score short-term wins along the way.
The organizations making real progress aren’t the ones chasing every new feature. They are the ones whose technology leaders treat modernization as a leadership practice. It is about building confidence across the business, showing steady progress that earns trust and creates momentum for what comes next.
When you agree on what “good” looks like at each stage, you create a path for progress that everyone can see and celebrate. Those milestones build confidence, especially when the next investment conversation comes around.
The old mindset of “rip and replace” doesn’t fit the reality of today’s workplace. Technology cycles used to span a decade or more, but now it’s continuous. Ripping everything out and starting over isn’t just expensive, it’s usually unnecessary.
A steady, measured approach does something else too. It builds credibility. When you can show that each investment leads to adoption and measurable improvement, you are not just modernizing systems; you are building trust across your organization. That trust gives technology leaders the influence to guide the next wave of change.
When leaders tell me they want to replace everything, my first question is always: what’s actually broken? More often than not, they can’t name it.
That uncertainty leads to wasted money and lost time. Instead, focus on evolution. Modernize incrementally, add new capabilities where they matter most, and design systems that can interoperate and grow over time.
Fear of getting it wrong keeps too many organizations standing still. The truth is that the future will always move faster than we can plan for. The leaders who win are the ones who keep moving, one intentional step at a time.
That’s the mindset we help our clients build at FORTÉ. To evolve their workplace technology with purpose instead of waiting for perfection.
If you need a trusted partner to help you think through that approach, we’re here.